Our practice telephone lines are extremely busy please remember you can request prescriptions or book your appointments via Online Patient access. You can also use Online Consult to seek advice.
Services available for you :
Please don’t forget there are many services available for you, depending on your condition. These include:
- Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, norovirus or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
- Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
- NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate or arrange for a healthcare professional to call you. please visit https://111.nhs.uk
- A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
COVID-19 updates:
FOR ADVICE IN THE FIRST INSTANCE PLEASE VISIT: https://www.nhs.uk/conditions/coronavirus-covid-19/ If someone has serious symptoms they cannot manage at home they should use NHS 111 online (people should only call NHS111 if they cannot get online). Hollyoaks Medical Centre is implementing online booking of appointment. All appointment requests will be triaged. You will be given a telephone or video consultation appointment where appropriate. In order to offer a safe service, the surgery can only offer a certain number of appointments each day. Thank you for your co-operation You can get up to date information about Covid-19 vaccination services and the priority groups on: In the meantime, patients are reminded that they will be contacted once it's the right time to come forward. FOR MORE INFORMATION PLEASE VISIT: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/ COVID-19 VACCINATION: Guide for older adults https://www.gov.uk/government/publications/covid-19-vaccination-guide-for-older-adults COVID-19 VACCINATION: Guide for women of childbearing age, pregnant , planning a pregnancy or breastfeeding Wearing Face Masks: We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings. GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask, whether in regard to their use on public transport or in any other setting as required by legislation. Government advice on the use of face coverings on public transport can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings We hope that this guidance provides some reassurance for you on this issue. Hollyoaks Medical centre is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice at: This collection will start on 1 September 2021 If you do not want your data to be shared with NHS Digital please register by completing Type 1 Opt-out with us. Hollyoaks Medical Centre Hollyoaks Medical Centre: is based in a beautiful and pleasant semi rural area, in between Redditch and Solihull and has close links to the M42 Motorway. Hollyoaks Medical Centre moved to its present purpose-built premises in 1993 to accommodate the expected growth in practice population. We are proud of our surgery and feel it offers an attractive environment for both patients and staff. Here at the surgery we have 3 GPs, 1 Nurse Practitioner, 2 Practice Nurses and 1 HCA who provide NHS services to over 4,600 patients.GPDfPR “General Practice Data for Planning and Research"
We aim to offer a quality service, as recognised by patients and staff, by providing and developing Primary Care effectively and efficiently using a team approach and maximising resources to the optimum benefit of our patients’ health. READ MORE..
Our website allows patients who have registered for online services to;
Book appointments
Cancel appointments
Repeat prescriptions
View limited test results